Sebastian, the rider overwhelmed during a delivery fired by Glovo after his death: A mistake

Sebastian, the rider overwhelmed during a delivery fired by Glovo after his death: A mistake
Sebastian, the rider overwhelmed during a delivery fired by Glovo after his death: A mistake
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The day after his death, rider Sebastian Galassi received a dismissal email from Glovo who then apologized. The 26-year-old was run over and killed in Florence while making a delivery.

Sebastian Galassi and the dismissal letter sent by Glovo

“Dear Sebastian, we are sorry to have to inform you that your account has been deactivated for non-compliance with the terms and conditions”thus reads part of the email sent by Glovo to the young rider died after being run over by a car while making a delivery. In fact, the company communicated to Sebastian Galassi the dismissal the day after his death, a measure probably taken after some complaints from dissatisfied customers who had not received their order. But the 26-year-old couldn’t make those deliveries because he died just as he was doing his job.

The Spanish startup promptly intervened apologizing for what had happened and explaining that that message was sent by mistake and above all automatically, as told by Sebastian’s aunt. At the Galassi home the day after the young rider’s death, a phone call of apology came from the Glovo offices: “There are no words. They told us it was a mistake – explains Mirella Bilenchi – her account has been suspended to protect the identity of her profile and that message is started automatically: they promised to send a contribution for the expenses of the funeral “.

The email sent by Glovo to Sebastian

The email sent by Glovo to Sebastian

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Sebastian died in Florence on the evening of Saturday 1 October while with his bike he was completing one of the deliveries he had taken in charge for Glovo. He was traveling along via De Nicola on the Florentine Lungarno when he collided with an SUV, a very violent impact that left him no way out: despite the rapid intervention of the rescuers, in fact, he died a few hours later in the hospital. The dynamics of the accident are still to be clarified as well as the responsibilities of the man driving the SUV, but the unions once again underline the conditions of lack of protection and safety in which the category of riders is forced to work.

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For this reason the day of tomorrow 5 October the CGIL announced one 24 hour strike for all Florentine riders, “a sector where safety at work is still too often a right to be won, as are decent wages and rights”. “We want to understand what happened, if there was any responsibility, we want to know”, thunders dad Riccardo who tells how his son had chosen to do that job to pay the fees for the design school, his true passion: ” they were convenient – explains the father and also relieved me as a pensioner ”.


The article is in Italian

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